Privacy Policy

 

Last Updated: 14/11/2024

 

Your privacy is very important to us!

 

This Privacy & Cookies Policy (the ‘Policy’) explains how Anasa_Coaching&Consulting_ and its founders (the ‘Anasa’ or ‘We’, ‘Us’, ‘Our’) collects, uses, and protects your Personal Information when you visit our website, www.anasacoaching.com (the ‘Website’) and tells you about your rights under the EU General Data Protection Regulation (the ‘GDPR’). This Policy is directed to any natural person who accesses our website and/or provides Personal Information for requesting and/or receiving services.

 

For the purposes of this Policy,

 

‘Personal Information’ refers to any information that can directly or indirectly identify an individual, as this term is defined in GDPR.

 

1. Who We Are

 

We operate the Website: www.anasacoaching.com. If you have any questions regarding our privacy practices, please contact us at: info.coach@anasacoaching.com

 

2. What Personal Information We Collect

 

We collect, process and store any Personal Information you enter on our website or provide us in any other way, as well as any information from your use of our Website, which can include the following:

• Identity Data: Name, username, or other identifiers.

• Contact Data: Email address, phone number, and other contact information.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

• Payment Data: credit/debit card information.

• Usage Data: Information about how you use our Website, products, and services.

• Marketing and Communications Data: Preferences in receiving marketing information from us.

 

3. How We Collect Your Personal Information

 

We use various methods to collect Personal Information, including:

 

• Direct Interactions: You may provide Personal Information by filling out forms or fields, contacting us, or subscribing to newsletters.

• Automated Technologies: As you interact with our Website, we automatically collect Technical Data using cookies and similar technologies.

• Third Parties: We may receive Personal Information about you from third parties, such as analytics providers (e.g., Google Analytics).

 

4. How We Use Your Personal Information

 

We use your Personal Information for the following purposes:

 

• To provide and manage our services and Website.

• To communicate with you, including responding to inquiries and sending updates.

• To understand how you interact with our Website to improve it.

• For marketing purposes, where you have opted in.

• To create aggregated statistical data and other aggregated and/or inferred non-Personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with legal obligations and protect our legal rights.

 

5. Legal Basis for Processing Data

 

We process your Personal Information based on one or more of the following legal bases:

 

• Consent: Where you have given explicit consent to receive marketing materials.

• Performance of a Contract: Where we process your Personal Information to provide services you requested or respond to an inquiry you have submitted.

• Legal Obligation: Where we are required by law to process your Personal Information.

• Legitimate Interests: Where it is necessary for our legitimate business interests (unless overridden by your data protection rights).

 

6. Cookies

 

We use cookies to enhance your experience on our Website. Cookies are small files stored on your device that help us recognize you and remember your preferences. We use the following types of cookies:

 

• Essential Cookies: Necessary for Website operation (e.g., for security).

• Analytical/Performance Cookies: Help us understand how visitors interact with our Website.

• Functional Cookies: Help us provide enhanced functionality and personalization.

• Targeting/Advertising Cookies: Track your visit to our Website and other sites for advertising purposes.

 

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Note that disabling cookies may impact your experience on our Website.

 

7. Personal Information Sharing and Third-Party Providers

 

We may share your Personal Information with trusted third parties who perform functions on our behalf, such as website hosting, data analysis, and payment processing. We ensure all third parties are GDPR-compliant.

 

Our website is hosted on the Wix.com platform. Wix.com Ltd provides us with the online platform that allows us to sell our products and services to you. Your Personal Information may be stored through Wix.com’s data storage, databases and the general Wix.com applications.This Personal Information collection and use by Wix.com Ltd may be subject to their own Privacy Policy, which we encourage you to review. You can find more information on their website: https://www.wix.com/about/privacy

 

Some of our service providers may be located outside the European Economic Area (EEA). Where we transfer data outside the EEA, we ensure it is protected by appropriate safeguards, such as EU Standard Contractual Clauses or in countries with adequate level of protection.

 

Despite our efforts to protect your Personal Information, please be aware that no data transmission over the Internet can be guaranteed as completely secure.

 

8. Data Retention

 

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the provision of the services and as reasonably necessary for any legal, accounting, or reporting obligations.

 

 

9. Your Rights Under GDPR

 

Under GDPR, you have the following rights regarding your Personal Information:

 

• Access: Request access to your Personal Information.

• Rectification: Correct inaccurate Personal Information.

• Erasure: Request deletion of your Personal Information, subject to legal limitations.

• Restriction of Processing: Request restricted processing under certain conditions.

• Data Portability: Request transfer of your Personal Information to another party.

• Withdraw Consent: Withdraw your consent at any time, where consent is the basis for processing. Withdrawing of consent does not affect the lawfulness of any processing carried out before such withdrawal.

 

To exercise any of these rights, please contact us at info.coach@anasacoaching.com

 

10. Changes to Our Privacy

 

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

 

If we make any material changes to this Policy, we will notify you here that it has been updated.

 

Your continued use of the Website signifies your acceptance of any updates.